Shel Holtz has an interesting post in his blog wondering why more businesses aren't taking advantage of the SMS (that's short messaging services for wireless).
It's an interesting point, that gets even more interesting in the comments section. I really like Shel's analogy that leaving home without your mobile is like forgetting your pants! We can't get along without our phones!
I've been using a mobile in one form or another since 1991, when I took my first mobile on the road during a Saskatchewan election campaign. The silly thing was the size of an encylopedia, but what a treat to be able to contact the city desk during those never-ending bus rides. Of course, we ran up an amazing bill -- but all in all, I think it was worth it.
Now, as an independent communications professional (I really should come up with a shorter handle -- any ideas?) my mobile lets me always be available to clients, no matter where I am. It's a necessity, and I am rarely without it.
I think Shel's on to something here. And I expect to see businesses integrating the power of SMS into their business models more and more.
Question -- How many of you use SMS? I've been using it more often lately to communicate with my kids, since I discovered I can send messages free from Bell Canada's website (to other Bell wireless devices.) It's a great timesaver. What are your stories?